We Can Help
We'll design technology to meet your needs and reach your goals. How can we help you today?
Learn How and Why to Engage an IT Firm
Download our whitepapers to discover how IT firms work and determine whether or not engaging an IT firm, like RIIS, is right for you and your project.
Get Advice and Direction
Whether you're just beginning to gather information, or already into development, let us point you in the right direction and offer advice on how to turn your technology needs into solutions.
User Interface Design
With more than 10 years of experience designing call center applications, we understand what it means to create easy to use, logically comfortable interfaces that are easy to navigate and require minimal training.
With RIIS you can...
- Develop intuitive screen designs that allow minimal mouse clicks to get to the desired screen
- Ensure consistency across the application for easier training and greater adoption
- Gather usability feedback much earlier in the process using iRise prototypes to ensure the application performs the way it is intended
Real World Testing
When most IT firms refer to "testing", they are talking about ensuring technical accuracy and reliability. At RIIS, we take this process a step further and test usability. We feel that there is no excuse for omitting usability testing.
We employ a system of early iterative feedback that has not been available until very recently. By testing usability and collecting feedback from you throughout the process, we dramatically increase the chances of delivery a user-friendly application that meets your precise needs and exceeds your expectations.
RIIS's User Interface Design for Your Project
Put us to the test. Let us examine your current system and identify areas that will allow for improved usability and consistency through our user interface design analysis process.
Partner
iRise
With the help of iRise, RIIS is able to provide you with a prototype of your application before it is coded to ensure that its creative design meets your specific needs.
Case Studies
Streamlined Call Center Portal
Client Name: ACN US
Client URL: ACN US
RIIS Solution Provides 360-degree View of Customer Data
"...RIIS effectively streamlined the Call Center by providing a 360-degree view of the customer’s account and billing information to a single point of access..."
Testimonial
Hanson Inc
Client Name: Serena Williams, EVP – Client Services
Client URL: Hanson, Inc
Our association with RIIS has made it possible to manage our work loads and cost structure in the most efficient, high quality fashion.